The new rules for interoffice communication tools

The new rules for interoffice communication tools The new rules for interoffice communication tools Here’s an excerpt from my upcoming book,  Wait, How Do I Lead My Team?  (available on Amazon in April 2019).Follow Ladders on Flipboard!Follow Ladders’ magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and more! Start sentences with capital letters and capitalize proper nouns until the co-worker on the other end proves he/she prefers lowercase words at all times. For example: “Do you have the report for the Nicholson account yet?” â€"     Once the other person shows a preference for lowercase words, you may choose to go with, “do you have the report for the Nicholson account yet? â€"     If you type with the case the other person prefers, you are always in the right. In the same vein, stay away from emojis until the other person drops one first. Even though the chatter through instant messages can be rapid fire, watch every word you type. Many communication tools act as archives so anyone with access can find past conversations in the program. â€"     Plus, a two or three-person dialogue can, the next day, include several more people. Maybe one of the new people wasn’t supposed to read a message that appeared a day before? Uh oh. When the message thread includes clients, my opinion is to maintain proper rules of capitalization at all times - even if the other person is into lowercase writing and abbreviations. â€"     The client pays you for a service, and you should maintain a high level of professionalism. This article first appeared on Danny Rubin.You might also enjoy… New neuroscience reveals 4 rituals that will make you happy Strangers know your social class in the first seven words you say, study finds 10 lessons from Benjamin Franklin’s daily schedule that will double your productivity The worst mistakes you can make in an interview, according to 12 CEOs 10 habits of mentally strong people